Who we are

The copyright owner and website komteldoo.com is the company Komtel d.o.o, Stevana Sinđelića bb, 74270 Teslić, TIN: 4401282040009 (hereinafter: KOMTEL d.o.o).

KOMTEL d.o.o processes your personal data.

Our data protection officer is Mario Pajunović.

Types of personal data we collect

KOMTEL d.o.o collects the following personal data:

• Email address
• First and last name
• Phone number
• IP address

Purpose of processing and legal basis

KOMTEL d.o.o uses your data for the following purposes:

• Providing core services
• Customer support
• Communication with users
• Offers of new products and services

KOMTEL d.o.o processes personal data on the following legal basis: Consent

You may withdraw your consent at any time.

Data users

The following have access to your data:

• IT support
• Sales

The most significant third parties using your personal data are Mario Pajunović.

Data protection

KOMTEL d.o.o protects your data using the following security measures:

• Data encryption
• Antivirus protection
• Privilege and role system

KOMTEL d.o.o retains your data for a period of 6 months.

Automated decision-making and profiling

KOMTEL d.o.o does not perform automated decision-making and profiling.

Transfer of personal data outside the EU

KOMTEL d.o.o does not transfer personal data outside the territory of the European Union.

Transfer of personal data outside Bosnia and Herzegovina

KOMTEL d.o.o transfers personal data outside the territory of Bosnia and Herzegovina to the following countries: Germany (hosting infrastructure — Vercel, Frankfurt).

Rights of individuals

You have the following rights regarding the processing of your personal data:

• Confirmation of whether we process your personal data
• Access to your personal data
• Correction of your personal data in case of error
• Deletion of your personal data
• Cessation of processing of your personal data
• Objection to the processing of your personal data
• Transfer of personal data to another service provider
• In case of automated processing and decision-making, the right to human intervention, expression of opinion on the decision or contestation of the decision

You may exercise your rights by contacting KOMTEL d.o.o in the following ways:

• Address: Stevana Sinđelića bb, 74270, Teslić, Bosnia and Herzegovina
• Email: prodaja@komteldoo.com

For the resolution of any disputes arising in connection with the use of the website, the Basic Court in Teslić shall have jurisdiction.